BubblePro · Company information
Website terms
These terms cover this website and its quote request form. The scope, price and arrangements for a cleaning service are confirmed with you separately.
Business details
carpetcleaner.nz is operated by BubblePro Property Services Limited, trading as BubblePro. We also operate MoveOut.nz. Our NZBN is 9429047752931 and our company number is 7791824. We are based in Orewa, Auckland, New Zealand.
Quote requests and bookings
Submitting a form or asking for a quote starts an enquiry. It does not reserve a date or create a confirmed booking. We agree the areas to clean, work included, price and suitable service date with you before the service is booked.
Please provide accurate details about the property, carpet, marks and access. If further treatment or a change to the agreed work is needed, we discuss the scope and any additional cost with you first.
Website information and cleaning results
We aim to keep the website information accurate. General service descriptions help explain possible work; the confirmed quote identifies what is included for your property.
Cleaning outcomes depend on the carpet material, condition, marks and previous treatment. Before-and-after photographs show the pictured work and do not promise an identical result for another carpet. We discuss relevant limitations with you before the work; website information does not guarantee complete stain or odour removal, a fixed drying time or a tenancy bond refund.
Using the website
Use the enquiry form for genuine cleaning requests and provide only information you are entitled to share. Do not misuse the website, interfere with its security or submit malicious content. The form does not take payments or accept file uploads.
General carpet-care and tenancy information is for context. For questions about your tenancy obligations, check current Tenancy Services guidance for your circumstances.
New Zealand consumer rights
Your rights under the Consumer Guarantees Act 1993 and other applicable New Zealand law continue to apply. These website terms do not remove or restrict rights that the law protects. Any terms specific to your service will be provided with the agreed scope where applicable.
If you have a concern about a quote or cleaning service, contact us with the details so we can discuss it with you.