Locate the affected areas
Describe whether this is one recent accident or a repeated problem in several places.
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Pet urine & odour · Auckland
Pet accidents need more than a fresh scent.
A visible mark and a lingering smell may need different attention. The history and extent of the problem help establish what carpet cleaning can realistically address.
Get a cleaning quote
The details make a difference
The thinking behind the clean.
Consider what lies underneath
Surface appearance alone cannot show whether the backing or underlay is affected. Further assessment may be needed.
Agree a realistic scope
Discuss targeted treatment and its limits. Masking a smell is not the same as addressing its source.
How it works
Three steps. A little less on your to-do list.
- 1
Tell us the basics
Your suburb, the areas to clean and the main issue. A short description is enough to start.
- 2
Agree the work and cost
We discuss what your carpet needs, the quote and a suitable time before arranging the clean.
- 3
Let us take care of the clean
The agreed cleaning work is carried out, with advice on drying and using the carpet afterwards.
What shapes your quote?
The size and history of the affected area, repeated contamination and any involvement below the surface affect the scope.
Standard carpet cleaning does not include underlay replacement or structural remediation. Persistent odour may need further assessment.
Before you book
Will cleaning always remove the smell?
No universal result can be promised. Odour can involve areas below the carpet, which a surface clean alone may not address.
What information is useful?
Tell us where the problem occurs, whether it is recent or repeated, and any cleaners or deodorisers already used. These details are optional on the initial form.
Leave the carpet to us.
Tell us the areas you need cleaned and your suburb. We’ll help you take the next step.